Office Administration


Office Administration Program Outcomes


Students are expected to learn the following within the Office Administration program:

  1. Knowledge of Work Environments
    • Describe the changing work environment and the skills needed by the administrative assistant to function in such an environment.
    • Conduct Internet searches to locate sites that provide information on careers, salaries, administrative skills, and other business information.

  2. Administrative Skills
    • Use word processing software to correctly format and complete business documents in mailable formats.
    • Produce complex documents containing graphics and tables with relative speed and efficiency.
    • Produce multiple documents required by a variety of office settings.
    • Accurately key mailable documents at 50 words per minute.

  3. Oral and Written Communication Skills
    • Use good human relations skills, in interpersonal interactions, as well as verbal and written communications.
    • Develop a written presentation on an assigned topic.
    • Edit, format, proofread, and compose correspondences that meet course mailability requirements and business standards.

  4. Personal Development
    • Analyze a variety of self-assessment surveys and make recommendations for personal improvements.