Program Learning Outcomes

Use business terms and concepts when communicating.

Analyze data to verify accuracy of conclusions.

Prepare reports for decision-making and regulatory compliance.

Explain the financial concepts used in making business decisions.

Use effective communication skills to promote respect, trust and relationships.

Practice active listening to enhance the ability to get a clear understanding of difficult situations.

Involve others in the decision making process which helps to improve worker morale.

Practice an awareness of ethical and social responsibilities to multi-cultural, team-oriented, rapidly changing environments.

Utilize information by applying a variety of business and industry standard software and hardware to major business functions (e.g., marketing, accounting, and human resource management).

Select and use appropriate resources to collect business data that will ultimately translate into information for decision making.

Explain the distribution concepts and processes needed to move, store, locate, and transfer ownership of goods or services.

Apply pricing concepts and strategies to maximize return on investment and that meet the customers’ perceptions of value.

Use the marketing information management concepts, systems, and tools needed to obtain, evaluate, and disseminate information for use in making marketing decisions.

Analyze client needs and desires and make marketing recommendations regarding business decisions.

Develop, maintain, and improve a product or service mix in response to market opportunities by applying product and service management concepts and processes.

Practice critical and creative thinking to improve the decision making process.

Use appropriate leadership skills and styles to maximize employee productivity.

Conduct research to identify new business trends and customer needs.

Identify customer satisfaction as the ultimate goal.

Use quantitative measurements to solve business problems related to payroll, taxes, percentages, future value of money and to be able to make better business decisions.

Use knowledge gained in general education courses to advance their ability to get a job or move on to a four-year college.