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Program Learning Outcomes

  • Use business terms and concepts when communicating.

  • Analyze data to verify accuracy of conclusions.

  • Explain the financial concepts used in making business decisions.

  • Use effective communication skills to promote respect, trust and relationships. Practice active listening to enhance the ability to get a clear understanding of difficult situations.

  • Use technology and electronic media to keep current customers informed on changes and attract new customers.

  • Explain the distribution concepts and processes needed to move, store locate, and transfer ownership of goods or services.

  • Use the marketing information management concepts, systems, and tools needed to obtain, evaluate, and disseminate information for use in making marketing decisions.

  • Analyze client needs and desires and make marketing recommendations regarding business decisions.

  • Practice critical and creative thinking to improve the decision making process.

  • Conduct research to identify new business trends and customer needs.

  • Use quantitative measurements to solve business problems related to payroll, taxes, percentages, future value of money and to be able to make better business decisions.