Workforce Development Services


The Business and Continuing Education Division customizes as well as applies corporate training products such as Leadership Development, Lean Sigma, and Scenario-Based Training to CEOs and decision-makers at all levels seeking more enhanced management methods and industry best practices. This training can be scheduled at your convenience—at one of our training locations, or onsite. The following courses can be provided for 10 or more participants.

Certification Training:

  • CPR
  • Certified Nursing Assistant
  • Fiber Optics Technician
  • Medicine Aide
  • Microsoft Office Specialist
  • Patient Care Technician
  • Venipuncture and Specimen Collection
Professional Development:
  • Blogging
  • Command Spanish for Occupations
  • Create a Small Business Website
  • Introduction to Green Building
  • Managing Multiple Priorities
  • Microsoft Office Applications
  • Mastering Meetings
  • Presentation Skills with Confidence
  • Professionalism in the Workplace
  • Project 2007
  • Project Management
  • Providing Excellent Customer Service
  • Sanitation and Safety
  • Sexual Harassment
  • Stress Management
  • Technology Applications in the Hospitality Industry
  • Turbo Charge your Market Effectiveness
  • Writing Skills for Business Applications
Leadership Development:
  • Collaborate Outcomes Teams and Teamwork
  • Communication Skills and Interpersonal Interactions
  • Conflict Resolution
  • Counseling and Coaching
  • Dealing with Difficult People
  • Defining the Supervisory Role
  • Developing Leaders
  • Effective Communication
  • Effective Delegation
  • Improving Productivity
  • Leadership from the Bottom
  • Leadership Skills for Non Supervisors
  • Lean Sigma
  • Managing Change
  • Managing Team Performance
  • Performance Appraisals
  • Respect Based Communication
  • Social Mode
  • Succession Planning
  • Team building
For more information, please contact:
Ida Sass
Associate Director
W
orkforce and Community Education
410-986-5545
isass@bccc.edu