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Crisis Intervention
A mental health crisis can happen to anyone, even those who don’t have an existing mental health condition. Sometimes (though not always) the person in crisis may experience self-harm impulses or suicidal ideation. In these cases, knowing how to recognize what’s happening and react appropriately can save someone’s life.
Some of the resources will include:
- Helplines and Hotlines
- Crisis Text Line
- Local Crisis Centers
- Mobile Crisis Teams
- Online Crisis Chat Services
Organization
Description
Phone
Website
Languages
211 Maryland United Way Helpline
Free, 24/7 resource locator for crisis, food, health, re-entry, veterans, emergencies & disasters, housing, employment, etc.
211
English and Spanish
988 National Suicide & Crisis Lifeline
Talk with trained counselors that listen, understand, provide support, and connect individuals with resources.
988
Text: English
Call: English and Spanish (translation tool can translate other languages)
American Association of Suicidology
National clearinghouse for survivor support groups and suicide information.
202-237-2280
English
American Foundation for Suicide Prevention
Offers referral to support groups, mental health professionals, resources on loss, suicide prevention.
1-888-333-2377
English and Spanish (website only)
Baltimore City Crisis Response
Community-based psychiatric crisis intervention and addictions treatment services; hotline, mobile crisis teams, medical detoxification, in-house and community case management, crisis residential alternatives.
410-433-5255
English
Baltimore County Crisis Response
410-931-2214
English
Baltimore Sexual Assault/Domestic Violence 24 Hour Hotline
Serves Baltimore and Carroll Counties.
410-828-6390
Baltimore Youth Crisis Line
Provides comprehensive community-based services for children in psychiatric crisis to divert or shorten in-patient hospitalization and link clients to community providers that will serve them for ongoing care.
410-752-2272
English, ASL, French, Spanish
Boys Town National Hotline
24/7 line for teens and families in need of help, will take Spanish calls.
1-800-448-3000
English, Spanish, translation for 100 other languages
Covenant House/National Runaway Safeline
24/7 crisis line for at risk teens and those considering running away from home.
1-800-RUNAWAY
1-800-786-2929
English and Spanish (translation for 200+ languages)
Crisis Text Line
Text with a trained volunteer counselor.
Text "NAMI" to 741-741
English and Spanish
Maryland Crisis Hotline
24/7 hotline for an emergency situation concerning an adult or child's mental health.
1-800-422-0009
Maryland Peer Warm-Line
Help for individuals living with mental health or substance abuse issues, Talk to someone to help navigate loneliness or major life events.
1-877-794-7337 (PEER)
National Domestic Violence Hotline
24/7 hotling offering crisis intervention, safety planning, information and referrals.
1-800-799-7233
English (translation for 240+ languages)
Pro Bono Counseling Project
Created in response to COVID-19 pandemic. Individuals of all ages can call for short-term intervention. Language interpretation is available
443-608-9182
English and Spanish
Rape, Abuse, & Incest National Network (RAINN)
24/7, anonymous & confidential hotline for sexual assault/abuse.
1-800-656-4673 (HOPE)
English and Spanish
Trevor Lifeline
Crisis intervention & suicide prevention services to LGBTW youth (under 25 years). 24/7 hotline.
1-866-488-7386
English
United Way of Central Maryland
Serve as a first call for help for all types of referrals. See also 211.
410-547-8000
English
U.S. Department of State Office of Overseas Citizen Services
Call if you need help with an emergency or non-emergency affecting an American aborad. Can assist in locating appropriate medical services.
1-888-407-4747
Abroad call 202-501-4444
English
Veterans Crisis Line
Confidential, 24/7 support to Veterans, Service members, National Guard and Reserves, and their family members and friends.
1-800-273-8255 (press 1 or live chat)
Text 838255
For deaf and hard of hearing 800-799-4889
English, services for deaf/hard of hearing
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Housing Assistance
Emergency Housing Shelters
Organization
Description
Address
Phone
Email/Website
Baltimore County Shelters
Helps find individuals housing.
6401 York Road
Baltimore, Maryland 21212
410-853-3000
https://www.baltimorecountymd.gov/departments/social-services/
Grassroots Crisis Intervention – Shelter Services in Howard County
Shelter Program for men, families, and single Women.
6700 Freetown Road
Columbia MD, 21044
410-531-6006
Healthcare Access Maryland
Sign up for health care or Medicaid, referral line for treatment, eviction prevention, housing, homeless services.
1 North Charles Street, Suite 900
Baltimore, Maryland 21201
877-223-5201
House of Ruth
Helps battered women and their children find the safety and security through emergency Shelter, a legal clinic, abuse intervention, counseling, and transitional housing. Also serves the Spanish speaking community, undocumented immigrants, and others offering housing, legal services, and support groups.
2201 Argonne Drive
Baltimore, MD 21218
Crisis Hotline: 410-889-7884
Legal Office: 410-554-8463
Mayor's Office of Homeless Services
Weinberg Housing and Resource Center
Shelter, case management, resource referrals.
620 Fallsway
Baltimore, MD 21202
667-600-3230
Transitional Housing Programs
Organization
Description
Address
Phone
Email/Website
At Jacob's Well, Inc.
Provides the supportive housing for adults who are chronically mentally ill and experiencing homelessness.
323 E 25th Street
Baltimore, MD 21218
410-235-8877
ajw@atjacobswell.org
House of Ruth
Helps battered women and their children find the safety and security through emergency Shelter, a legal clinic, abuse intervention, counseling, and transitional housing. Also serves the Spanish speaking community, undocumented immigrants, and others offering housing, legal services, and support groups.
2201 Argonne Drive
Baltimore, MD 21218
Crisis Hotline: 410-889-7884
Legal Office: 410-554-8463
No Turning Back
Transitional housing for men and women and outpatient mental health and substance abuse treatment. Individual & Group Counseling; Men’s & Women’s Group; Life skills Training; Job Readiness Training; Relapse Prevention, Spirituality. Transportation Assistance Provided
2901 Druid Park Dr suite 303-305
Baltimore, MD 21215
443-708-5249
info@noturningbackinc.org
Oxford Houses of Maryland
Self-supported addiction recovery home.
1010 Wayne Avenue, Suite 300
Silver Spring, MD 20910
301-587-2916
800-689-6411
Project PLASE (People Lacking Ample Shelter and Employment)
Provides transitional housing, permanent housing and supportive services to homeless adults including persons with mental illness, HIV/AIDS, addiction, disabilities, ex-offenders, and veterans
3549-3601 Old Frederick Road
Baltimore, MD 21229
410-837-1400
info@projectplase.org
Transitional Housing
On-line transitional housing directory by city and state. Transitional housing provides supportive housing along with drug and alcohol treatment for selective locations.
(24/7 line): 800-334-8893
Low-Income and Affordable Housing Resources
Organization
Description
Address
Phone
Email/Website
211
Free 24/7 resource locator.
211
B'More Clubhouse
Support individuals living with mental illness through friendship, employment, housing, education, and access to medical and psychiatric services.
831 N Calvert Street
Baltimore, MD 21202
410-727-2030
Baltimore Affordable Housing
Offers affordable housing for persons with disabilities, mental illness, homeless, SSI recipients, low income, and seniors.
410-412-7229
Baltimore City Housing Authority
Provides federally-funded public housing programs and related services for Baltimore's low-income residents.
443-984-2222 (Section 8)
410-396-3232 (main office)
410-396-4538 (housing operations)
Baltimore City Department of Housing & Community Development
Rental and for-sale housing opportunities in order to create decent, safe, and affordable housing for the citizens of Baltimore City.
Baltimore County Housing Choice Voucher Program
Helps families pay their rent (families placed on waiting list based on the date and time of their application).
105 West Chesapeake Avenue
Suite 201
Towson, MD 21204
410-887-8383
Comprehensive Housing Asistance Inc. (CHAI) of Baltimore
Offers housing options for older adults in northwest Baltimore City, Pikesville, and Owings Mills.
5809 Park Heights Avenue
Baltimore, MD 21215
410-500-5300
info@chaibaltimore.org
Main Street Housing, Inc.
Develops and manages quality, affordable, independent housing for individuals and families living with psychiatric disabilities.
7310 Esquire Court, #14
Elkridge, MD 21075
410-540-9067
alina@mainstreethousing.org
People Encouraging People -- Housing Services
Affordable housing for people with limited incomes.
22 S. Howard Street, C U 1
Baltimore, MD 21201
410-366-4299
http://www.peponline.org/programsservices/housingservices.asp
Project PLASE
Housing and support services for homeless individuals.
3549-3601 Old Frederick Road
Baltimore, MD 21229
410-837-1400 ext: 221
St. Ambrose Housing Aid Center
Creates and maintains equal housing opportunities for low- and moderate-income people, primarily in Baltimore City.
321 East 25th Street
Baltimore, MD 21218
410-366-8550
Residential Rehabilitation
Organization
Description
Address
Phone
Email/Website
Alliance, Inc. – Glenmore Manor
The only licensed housing facility in Baltimore City offering specialized services to older adults with chronic mental health disorders and functional impairments.
2918 Glenmore Avenue
Baltimore, MD 21214
410-282-5900
Alliance, Inc. – Residential Rehabilitation Program
Community-based housing for people in recovery from mental health disorders. Residential Counselors work with residents to support them through their recovery process as they develop skills for independent living.
7701 Wise Avenue
Baltimore, MD 21222
410-282-5900
Another Chance Recovery
Another Chance Recovery provides a sober living environment for those seeking recovery who are struggling with addiction. ACR's primary goal is to assist individuals in obtaining and maintaining a life free of addiction.
443-869-6573
anotherchancerecoveryllc@gmail.com
Core Services Agency/ Behavioral Health
Provides information on local public health services. Specialist are available on housing, rehabilitation, senior, child, and adolescent services.
Baltimore City – 410-837-2647
Baltimore County – 410-887-3828
https://health.maryland.gov/bha/Pages/Core-Service-Agencies-Resources
Cornerstone or Helping Up Mission
Christian based addiction recover center. Five-days-a-week program for men that uses incentive- based therapies.
1029 E Baltimore St
Baltimore, MD 21202
410-550-5352
dantoine@jhmi.edu
Mosaic Community Services - Residential Rehabilitation Services
Safe, affordable housing along with support services for individuals whose mental health issues have impacted their ability to reside independently in the community.
2225 N. Charles Street
Baltimore, MD 21218
410-453-9553
People Encouraging People – Residential Rehabilitation Services
Structured, residentially based training and support services, with integrated clinical treatment, are provided in PEP owned housing.
4201 Primrose Ave
Baltimore, MD 21215
410-764-8560
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Food and Nutrition Services
Food Pantries
Name/Agency
Description
Address
Phone
Email/Website
211
Free, 24/7 resource locator
211
Amazing Grace Lutheran Church
Food giveaways for Zip Codes 21205, 21224, 21231
2424 McElderry St, Baltimore
410-276-5674
Assistance Center for Towson Churches
Financial assistance with utilities and prescriptions; Free ID, birth certificate and license replacement; transportation for job interviews and medical appointments.
116 W Pennsylvania Ave, Towson, MD 21204
410-296-4855
actc316@gmail.com
Baltimore Free Farm: Food Rescue Day
Food is given away at 12pm every Wednesday, please bring your own bag.
3510 Ash St, Baltimore, MD 21211
GEDCO CARES
Food pantry (for qualifying zip codes: 21212, 21210, 21239, parts of 21218) Mondays and Thursdays 9-11 am (Food and Financial), and Saturdays (Food) 10am-12pm
5502 York Rd, Baltimore, MD 21212
410-532-2273
Maryland Food Bank – Online Search for Food Assistance
Search for your nearest food distributer by zip code. All listed partners are open to the public.
Soup Kitchens
Organization
Description
Address
Phone
Email/Website
ACTC @ Mount Calvary Episcopal Church
Free dinners every Wednesday.
300 Eudowood Lane #2, Towson, MD 21286
410-296-9474
ACTC @ Towson Presbyterian Church
Complete meal and dessert served Sundays from noon to 1:15 p.m. Use the Central Avenue entrance.
400 W Chesapeake Ave, Towson, MD 21204
410-832-6500
Agape House, The
Provides anyone with a hot meal 10:30am – 12:30pm every Sunday.
1501 N. Dukeland Street, Baltimore, MD 21216
443-876-6879
Grassroots Crisis Intervention – Day Resource Center in Howard County
Provides meals, showers, limited laundry, fellowship and social services to homeless individuals in the Howard County.
6700 Freetown Road, Columbia, MD 21044
301-776-9900
daycenter@verison.net
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Substance Use and Abuse
Substance abuse affects one’s physical and mental health, academics, relationships, employment and many other areas of life. Opioid abuse has rapidly been on the rise, including addictions to heroin, fentanyl, and prescription opioids (Maryland Department of Health and Mental Hygiene). Research shows that 9 percent of marijuana users develop dependence, according to the National Institute on Drug Abuse.
If you are finding difficulty managing your substance use, please use the following resources for the Greater Baltimore area:
- Crisis, Information & Referral Line -Mental Health and Substance Use
This hotline is available 24 hours a day, seven days a week.
- Behavioral Health System Baltimore - a Baltimore city partnership that will help link people to substance abuse and mental health resources.
- Alcoholics Anonymous - a fellowship of men and woman who meet together to attain and maintain sobriety from alcohol.
https://alcoholicsanonymous.com/aa-meetings/maryland/
- Narcotics Anonymous- a fellowship of men and women for recovering drug addicts that help support each other to get clean and stay clean.
- Al-Anon – an organization of people whose lives have been negatively affected by someone else’s drinking. http://www.alanon-maryland.org
- Alcoholics Anonymous virtual meetings list:
https://baltimoreaa.org/upcoming-phone-online-meetings/
- Narcotics Anonymous virtual meetings list:
https://virtual-na.org/meetings/
- SMART Recovery on-line community:
https://www.smartrecovery.org/smart-recovery-toolbox/smart-recovery-online/
- AlAnon Electronic meetings:
