Services

Confidentiality Statement 

Student Support and Wellness Service (SSWS) professionals are legally and ethically required to maintain confidentiality of information shared by students in session with these exceptions:

• If a SSWS staff member believes you are likely to harm yourself and/or another person
• When there is apparent or suspected indication of physical or sexual abuse or neglect to a vulnerable person such as a child or dependent adult. This includes past or current abuse.
• When we are required to respond to court orders or subpoenas

Your record may be shared with other SSWS staff for clinical and administrative purposes when you sign a Request of Release of Information form.  Your SSWS record will never become part of your BCCC Academic Record.

Risks and benefits of teletherapy

Teletherapy refers to counseling services through technologies such as video conferencing or over the phone. Our office uses doxy.me for secure, HIPAA approved video counseling.

Teletherapy is convenient for students and can offer more flexible scheduling and less waiting time. It may also allow students to feel more comfortable in a place of their own choosing. 

Risks to confidentiality- Because teletherapy sessions take place outside the counselor’s private office, there is potential for other people to overhear sessions if you are not in a private place during the session. Counselors will take reasonable steps to ensure your privacy, but it is important for you to make sure you find a private place for your session where you will not be interrupted.

Issues related to technology - There are many ways that technology might impact teletherapy. For example, technology may stop working during a session, other people might be able to get access to our private conversation, or stored data could be accessed by unauthorized people or companies.
Research shows that teletherapy is just as effective in most cases as traditional face-to-face counseling, depending on the student seeking counseling.

For some students, teletherapy may not be appropriate.  Body language can be missed, and crisis situations can be compromised. Your counselor will let you know if teletherapy is an option for you.

Individual Counseling 

Individual counseling is a 1-on-1 counseling session with a licensed mental health professional. Students confidentially discuss various issues of concern that may be occurring in their lives.  

• Mental health concerns Student Support and Wellness Services help students address include:
• Stress
• Life planning and decision-making 
• Anxiety
• Depression
• Anger
• Relationships
• Grief and loss
• Identity development (sexual orientation, race, class, gender, ability)
• Family problems
• Self-harm and suicidal behavior or thoughts
• Alcohol and drug related problems
• Physical or sexual abuse issues
• Attention and focus difficulties
• Self-esteem and confidence 

Wellness Workshops and Events  

Periodic Wellness Workshops or events will be presented on topics such as anxiety, time management, depression, building healthy relationships, stress management and more.  These workshops appear on the BCCC website, Canvas Dashboard, campus fliers, and in routine communication. You can also be added to the SSWS emailing list by signing in at the button below. View the Spring 2024 Wellness Workshops schedule.