Academic Operations and Services (AOS)

  • Purpose

    Academic Operations and Services is comprised of multiple departments that support academic services to the credit student population. Departments include: Adjunct Faculty Services, Center for Academic Achievement (Tutorial Services), E-Learning Excellence and Teaching Innovation, Library Services, Student Learning Outcomes Assessment, Articulation and Transfer Services, Promise Academy, PRE 100, and grade grievances.

    Mission

    The Office of Academic Operations and Services provides quality assurance, efficiencies, assessments and academic analytic support services with all matters related to articulation, compliance, marketing integrity, student outcomes, and accreditation through internal and external collaborations that enhance the quality of the student experience.

    In addition, Academic Operations and Services support an increasingly diverse population of students, faculty, and staff through: Adjunct Faculty Services, Center for Academic Achievement (CAA), E-Learning Excellence and Teaching Innovation, Library Services, Student Learning Outcomes Assessment, Articulation and Transfer Services, Promise Academy, PRE 100, grade grievances and externally funded initiatives. The Academic Services staff is committed to work collaboratively to provide student-centered and flexible learning environments that promote student success, persistence, and completion.

    Vision

    The Department of Academic Operations and Services strives to prepare students to reach their holistic potential promoting retention, persistence, and completion. Academic Operations and Services engages students, faculty, and staff through innovative and flexible learning opportunities, quality instruction, comprehensive resources and academic support services. In addition, Articulations and Accreditation provides operational efficiencies that support and sustain a culture of evidence.

Contact

  • Dr. Daphne Snowden
    Dean, Academic Operations and Services
    410-462-7697
    dsnowden@bccc.edu                                                        
    MNB 251      

    Tamara Hudson
    Administrative Assistant to Dean
    410-462-8222
    thudson@bccc.edu
    MNB 251

    Shayla Hunter
    Coordinator, Academic Operations and Services
    410-462-8560
    smhunter@bccc.edu
    MNB 233B

Last Modified on May 1, 2018