Policies and Procedures
Students are individually responsible for their financial obligations to the College. A student whose account is overdue or who is in any manner indebted to the College will be denied the issuance of transcripts or diplomas, and will be denied the ability to register for future semesters until all obligations are fulfilled.
Students must complete the Withdrawal/ADD/DROP Form and return the form to the Registrar’s Office. Failure to attend classes does not constitute a withdrawal. All fees are non-refundable on the first day of the session or semester. Outstanding debts will be deducted from any refund due the student. After 90 days, uncollected debts are sent to the State’s Central Collection Unit. Costs incurred in collecting delinquent accounts will be charged to the student.The collection fee is 17% of the unpaid balance plus any attorney and court costs. The College will not write off a student’s bankruptcy until the discharge has been approved by the State Attorney General’s Office. Once the outstanding debts have been paid, the student will need to obtain clearance from Student Accounting before being allowed to register, request transcripts, or receive a diploma from the College.
Financial Aid Refunds
Baltimore City Community College has partnered with Heartland ECSI to provide financial aid refunds to our students.
The options for receiving your refund are:
- A paper check mailed to the address on file
- Direct deposit
The College pays for all costs incurred for issuing the Financial Aid Refunds.
To setup your account for direct deposit please log onto Heartland ECSI’s website: https://heartlandclient.ecsi.net
Your username is your Canvas ID and not your student ID. If you have forgotten your Canvas ID click here.
The College does not endorse or recommend any particular banking institution.
Student Accounting Office
2901 Liberty Heights Ave.
Main Building, Room 27Baltimore, MD 21215
firstname.lastname@example.orgOffice Hours:Monday, Thursday, Friday: 8:00 a.m – 5 p.m.
Tuesday, Wednesday: 8:00 a.m. – 7 p.m.
Saturday: 9 a.m. – 1 p.m. (1st, 3rd, and 5th Saturday)General Registration Hours:Monday, Thursday, Friday: 8:00 a.m – 5 p.m.Tuesday, Wednesday: 8:00 a.m. – 7 p.m.Saturday: 9 a.m. – 1 p.m.
Do I have an outstanding Bill?
To check your student account you need to log into the Student Portal. You can also print your class schedule. You will be prompted to enter your student id, and a pin. The student id is your social. Your pin is the first 2 digits of your birth month, and the last 2 digits of your birth year. If you have an issue with your pin you can contact Records and Registration at 410-462-7777.
Student Accounting Recommends that students review their account on the 5th of each month.