Employee Assistance Program (EAP)

  • Administered by: AllOne Health

    Baltimore City Community College offers a free and confidential Employee Assistance Program (EAP) to all faculty, staff, dependents, and household members.This benefit is designed to  support your mental, emotional, financial, and everyday well-being.

    What’s Included in Your EAP?

    Counseling & Mental Health Support

    • Six (6) free counseling sessions per issue, per year
    • 24/7 in-the-moment support from master’s-level clinicians
    • Virtual, in-person, and phone sessions
    • Self-guided digital therapy for stress, anxiety, and more

      Legal & Financial Services
    • Free legal referrals for family law, estate planning, landlord/tenant issues
    • Financial consultations with certified experts on budgeting, debt, retirement, and more
    • Access to educational webinars and digital financial tools

      Work-Life & Wellness Resources

    • Childcare and eldercare referrals
    • Housing, relocation, pet care, and home repair support
    • ID recovery and interactive simple will
    • Retiree assistance
    • Medical advocacy for navigating insurance, billing, and care coordination
    • Personal assistant referrals for travel, errands, and event planning

      Coaching & Personal Development

    • Professional coaching for life transitions, goal setting, and work-life balance

      Easy Access Anytime, Anywhere

      • Call: 1-800-451-1834
      • Website: https://allonehealthmemberportal.mylifeexpert.com/

      Username: BCCC Username 
      Password: BCCC Password

      • Mobile App: Download the AllOne Health app for chat, scheduling, and resources
      Need Help or Have Questions?

      For additional information and/or assistance, please contact:

      • Teniesia Mooring, Benefits Administrator: tmooring1@bccc.edu
      • Bonita Mannings, Assistant Director Employee & Labor Relations: bmannings@bccc.edu

State of Maryland Employee Assistance Program

  • In addition to BCCC’s EAP, employees in regular PIN positions have access to the State of Maryland EAP, offering:

    • Professional counseling and referrals.
    • Support for issues like grief, depression, divorce, substance abuse, and more

    Supervisors may refer employees for work-related concerns.

    State of MD EAP Website