Program Outcomes

    • Describe the changing work environment and the skills needed by the administrative assistant to function in such an environment.

    • Conduct Internet searches to locate sites that provide information on careers, salaries, administrative skills, and other business information.

    • Use word processing software to correctly format and complete business documents in mailable formats.

    • Produce complex documents containing graphics and tables with relative speed and efficiency.

    • Produce multiple documents required by a variety of office settings.

    • Accurately key mailable documents at 50 words per minute.

    • Use good human relations skills, in interpersonal interactions, as well as verbal and written communications.

    • Develop a written presentation on an assigned topic.

    • Edit, format, proofread, and compose correspondences that meet course mailability requirements and business standards.

    • Analyze a variety of self-assessment surveys and make recommendations for personal improvements.