Program Outcomes
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Students are expected to learn the following within the Office Administration program:
- Knowledge of Work Environments
- Describe the changing work environment and the skills needed by the administrative assistant to function in such an environment.
- Conduct Internet searches to locate sites that provide information on careers, salaries, administrative skills, and other business information.
- Administrative Skills
- Use word processing software to correctly format and complete business documents in mailable formats.
- Produce complex documents containing graphics and tables with relative speed and efficiency.
- Produce multiple documents required by a variety of office settings.
- Accurately key mailable documents at 50 words per minute.
- Oral and Written Communication Skills
- Use good human relations skills, in interpersonal interactions, as well as verbal and written communications.
- Develop a written presentation on an assigned topic.
- Edit, format, proofread, and compose correspondences that meet course mailability requirements and business standards.
- Personal Development
- Analyze a variety of self-assessment surveys and make recommendations for personal improvements.
- Knowledge of Work Environments