Under the Division of Finance and Administration, the Office of Student Accounting serves as the central billing and collections department for Baltimore City Community College (BCCC) to over 5,000 students by providing statements of tuition, fees and other charges incurred by students. The Office of Student Accounting at BCCC also disburses all federal and campus-based fund-payments to student’s accounts and refunds any overpayment to student’s Panther Portal accounts.
Our goal here at BCCC is to offer guidance in helping students fulfill their financial obligation to the College by providing you, the student, with the best, most current account information possible.
Policies and Procedures
Students are individually responsible for their financial obligations to the College. A student whose account is overdue or who is in any manner indebted to the College will be denied the issuance of transcripts or diplomas, and will be denied the ability to register for future semesters until all obligations are fulfilled.
Students must complete the Withdrawal/ADD/DROP Form and return the form to the Registrar’s Office. Failure to attend classes does not constitute a withdrawal. All fees are non-refundable on the first day of the session or semester. Outstanding debts will be deducted from any refund due the student. After 90 days, uncollected debts are sent to the State’s Central Collection Unit. Costs incurred in collecting delinquent accounts will be charged to the student.The collection fee is 17% of the unpaid balance plus any attorney and court costs. The College will not write off a student’s bankruptcy until the discharge has been approved by the State Attorney General’s Office. Once the outstanding debts have been paid, the student will need to obtain clearance from Student Accounting before being allowed to register, request transcripts, or receive a diploma from the College.
Do I have an outstanding Bill?
To check your student account you need to log into the Student Portal. You can also print your class schedule. You will be prompted to enter your student id, and a pin. The student id is your social. Your pin is the first 2 digits of your birth month, and the last 2 digits of your birth year. If you have an issue with your pin you can contact Records and Registration at 410-462-7777.
Student Accounting Recommends that students review their account on the 5th of each month.
Spring 2022 Student Refund Schedule
SPRING 2022 STUDENT REFUND SCHEDULE
Disclaimer: Title IV Regulations allow the University 14 calendar days after funds are disbursed to process a refund. [Federal Regulation 34 CFR 668.164(a)]
Non-financial aid refunds are processed at the end of the final add/drop period for each semester as dictated by the Academic Calendar. Refunds are based on the College’s Withdrawal and Refund Policies, found in the College Catalog. All refund checks are submitted through the State of Maryland. Students who have debts owed to the State of Maryland are subject to garnishment. Below are the scheduled dates for student refunds to be processed and mailed for the Spring 2022 semester:
CHECKS MAILED AND DIRECT DEPOSITS DATE*
February March April May June 2/16/2022 3/02/2022 4/04/2022 5/02/2022 6/06/2022 2/21/2022 3/16/2022 4/11/2022 5/16/2022 6/13/2022 2/23/2022 3/21/2022 4/18/2022 5/23/2022 6/20/2022 2/28/2022 3/28/2022 4/25/2022 5/30/2022 6/27/2022
*Dates are subject to change.
Financial aid refunds are processed by Heartland ECSI, a third-party service provider. Students will receive an email from Heartland ECSI to select their preferred method of refund (i.e., direct deposit or paper check).
Heartland ECSI disburses your refund to the bank account you have on file. Direct deposit is currently the only method for refund available. To set up direct deposit with Heartland ECSI follow the steps below:
- Login to https://heartland.ecsi.net/index.main.html#/access/signIn. We recommend you use Google Chrome as your browser.
- Register by creating your own profile. Make sure you set up a unique login and password.
- Set up the account you want your refund to go to using your unique Heartland Key to connect your account with the university.
Your username is your Canvas ID and not your student ID. If you have forgotten your Canvas ID, click here.
The College does not endorse or recommend any banking/financial institution.
Due to the Covid – 19 pandemic, the Office of Student Accounting is continuously offering services face-to-face and virtually.Student Accounting Office
2901 Liberty Heights Ave.
Main Building, Suite 51Baltimore, MD 21215
Accounts Clerk II
Accounts Clerk I