Under the Division of Finance and Administration, the Office of Student Accounting serves as the central billing and collections department for Baltimore City Community College (BCCC) to over 5,000 students by providing statements of tuition, fees and other charges incurred by students. The Office of Student Accounting at BCCC also disburses all federal and campus-based fund-payments to student’s accounts and refunds any overpayment to student’s Panther Portal accounts.
Our goal here at BCCC is to offer guidance in helping students fulfill their financial obligation to the College by providing you, the student, with the best, most current account information possible.
View the New TouchNet Payment Portal for Students Video Tutorial
Watch the video to learn how to log on and access the new TouchNet Payment Center Portal, view statements, make a payment, add an authorized user, and learn more about payment plans.
Fall 2022 Student Refunds Update
Hi Panthers, thank you for bearing with us during this upgrade to our new student services software systems.
BCCC student refunds will be processed using ECSI. To select a refund method, you must register with Heartland ECSI, including those who previously registered. You must use your Banner ID. The following attachment includes the steps to follow to help you find your Banner ID in Student Self Service.
Having trouble locating your Banner ID? You may also contact the BCCC Admissions Office for assistance at: 410-462-8504 or by email at email@example.com.
To select a refund method, login to ECSI’s website: https://heartland.ecsi.net For direct deposit, you are required to enter bank account information for which you are designated as the primary account holder. **Direct deposit is the fastest method to receive a refund.** If you need assistance or have questions regarding the refund registration process, you can contact ECSI’s contact service at (844) 760-6052.
Again, thank you for bearing with us and attending BCCC, where our mission is serving you!
Policies and Procedures
Students are individually responsible for their financial obligations to the College. A student whose account is overdue or who is in any manner indebted to the College will be denied the issuance of transcripts or diplomas, and will be denied the ability to register for future semesters until all obligations are fulfilled.
Students must complete the Withdrawal/ADD/DROP Form and return the form to the Registrar’s Office. Failure to attend classes does not constitute a withdrawal. All fees are non-refundable on the first day of the session or semester. Outstanding debts will be deducted from any refund due the student. After 90 days, uncollected debts are sent to the State’s Central Collection Unit. Costs incurred in collecting delinquent accounts will be charged to the student.The collection fee is 17% of the unpaid balance plus any attorney and court costs. The College will not write off a student’s bankruptcy until the discharge has been approved by the State Attorney General’s Office. Once the outstanding debts have been paid, the student will need to obtain clearance from Student Accounting before being allowed to register, request transcripts, or receive a diploma from the College.
Do I have an outstanding Bill?
To check your student account you need to log into the Student Portal. You can also print your class schedule. You will be prompted to enter your student id, and a pin. The student id is your social. Your pin is the first 2 digits of your birth month, and the last 2 digits of your birth year. If you have an issue with your pin you can contact Records and Registration at 410-462-7777.
Student Accounting Recommends that students review their account on the 5th of each month.
Due to the Covid – 19 pandemic, the Office of Student Accounting is continuously offering services face-to-face and virtually.Student Accounting Office
2901 Liberty Heights Ave.
Main Building, Suite 51Baltimore, MD 21215
Director of Student Accounting/Bursar